Archive - September, 2008

fall calendar

Our 2008 fall calendar is available online and can be downloaded here.

1. Print it out double-sided on thin card stock.
2. Cut it down the middle (longways).
3. Fold at black lines.
4. Share the second with a friend (or your parents!).

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1000 words

Tonight Bethany snapped this picture during dinner. Actually, during my dinner. She and the boys had already eaten. It encapsulates a typical evening in the Scottberg house.

I usually get home between 5:30 and 5:45pm. The boys usually get hungry before this and Bethany feeds them around 5:00pm. If you know anything about our two year old, Kent, you know that he’s an eating machine. He eats and eats and eats.

So, tonight, as I ate my dinner, Kent decided it was “Round 2″ for him. He jumped on the chair and just opened his mouth, apparently expecting me to shovel food into it.

Also note my cheeseball son, Parker who (in taking after his mother) thought this was the perfect time for a photo-op.

I love my boys.
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traffic tuesday #6 – tailgating

Tailgating is fun when you buy food and have a little party off of the back end of your car before a sporting event. It’s not so fun when your driving down the road and someone behind you decides to try to play “Let’s see how close we can get to the person in front of us.”

Now, before I continue, I must make a startling confession. I have a problem with today’s traffic topic. So instead of ranting against this behavior (which I should), I’ll speak for it. Here are five completely valid reasons why it’s okay.

  • You’re in a hurry and you honestly believe that driving ten feet closer to the person in front of you will get you to your destination faster. Ten feet faster.
  • You want to read the funny, anecdotal bumper sticker on the car.
  • You’re checking to make sure that their license plate tags haven’t expired (because you’re a concerned citizen).
  • You’re practicing your drafting skills for the Nascar Race you daydream about.
  • You believe “driving defensively” means “man on man” instead of “zone”.

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oh snap!

I have a family member that uses Snapfish to organize and share photos online. Every once and a while, I’ll receive an email stating that this person wants me to view their photos online.

Share with me? Wow. That’s so nice.

So I click on the link and it takes me to snapfish.com. A message then pops up that says something to the effect of: “You must create an account to view these pictures.”

Huh?

If this person wants to share with me, why do I need to create an account?

Snapfish’s business model is to sell prints of the pictures they host. I guess they assume that they are so awesome that no one would possibly pass up the opportunity to make an account.

Except me.

For a couple of months, I ignored these emails. Emails that provided links to pictures of my boys and other family members. I just didn’t want to deal with it. Then a couple of months ago I received a link and I figured I’d go ahead and take the dive. What harm could it be?

It wasn’t so bad at first (although I never had the slightest desire to order prints).

Then the promotional emails started. No problem, I thought, I’ll just opt out using the “unsubscribe” button at the bottom. Even though I did this several times, the emails kept coming.

So I decided to email customer service tonight and ask that to remove me from their list. I also reminded “to whom it was concerned” that the CAN-SPAM Act passed by Congress in 2003 required them to provide an opt out system for these kinds of messages.

Hopefully, I won’t have to deal with it again.

I don’t understand why companies insist on treating potential customers like this. Make it easy for me to understand and use your service. Then, when I’m convinced of its awesomeness, I’ll create an account and tell everyone about it and send you a “wow you ARE awesome” email.

Instead, you’ve successfully gotten me to write you an un-awesome email and a blog post telling my friends and family my un-awesome experience with you.
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